Alfavita Newsroom Nespresso is the worldwide pioneer and reference for highest quality portioned coffee and is the fastest-growing business in the Nestlé Group. We are currently seeking for:
Assistant Boutique Manager/ Boutique Manager for our company in Thessaloniki
Main Responsibilities
Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique
Ensure a seamless and consistent customer experience and guarantee consistency of the Nespresso Brand and the customer experience
Motivate and coach team to provide exceptional customer service in keeping up with our brand image
Excel in Boutique Operations Procedures by organizing & optimizing the smooth running of the Boutique
Monitor and manage staffing levels to ensure boutique operations and customer service goals are met
Responsible for Inventory management and Boutique stock control
Ensure compliance in accordance with the international guidelines Nestle Nespresso, standards and local regulatory requirements
Qualifications
- Degree in business, hospitality or a closely related field
- Retail Selling & Service experience in luxury boutique (2 – 4 years)
- Experience in managing/supervising people/teams (2 – 4 years)
- Luxury goods industry
- Product Management
- Fluency in Greek and English
Skills
- Excellent presentation, communication & interpersonal skills
- Proactive and responsive to anticipate and fulfill customer needs
- Strong leadership skills with the ability to coach and mentor others
- Strong problem-solving skills
Full-time position based on retail working time schedule (Saturdays, evening shifts).
OOH Business Developer for our company in Athens
Main Responsibilities
- Define HORECA B2C commercial plan and execute flawlessly
- Continuously monitor budget spend as per operational plan in terms of quantitative achievements vs targets and qualitative respect of corporate audit guidelines
- Monitor sales performance and DF and suggest bridge gap actions. Lead OP process
- KA management of the B2B agent
- Be the Brand Ambassador to the Hotel industry in the Nespresso Horeca B2C field
- Drive a common Hotel strategy with the agent focusing on in room machines while assisting the agent with other venues in the Hotels
- Gather hotel industry data, regional, national and per segment sales and competition information and report
- Investigate and promote possible ATC sell-out channels (excl. own channels & Trade) and contribute/lead in establishing a strategy for the Office channel for B2C
Qualifications
- Bachelor’s degree in a business-related field
- Postgraduate studies will be a plus
- Strong analytical skills
- Proven commercial experience with focus on execution (3-5 Years)
- Good knowledge of Microsoft Office
- Fluency in Greek and English
Skills
- Excellent service-orientation and communication skills
- Analytical and decision making
- Drive for execution –results focus
- Problem solving mindset
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